Hi!
I am currently investigating something for a customer of ours. They just switched their Telephony system to Teams Telephone and want to use a dashboard in Power BI to show the current queue of callers.
The data can be extracted from Teams Telephone by MS Graph API. This customer has a TimeXtender environment in production, so adding a new datasource (TimeXtender REST connection to the MS Graph API) will not be the hardest part.
But, they want the dashboard to show (near) real-time data. Is it possible for TimeXtender to take in data, prepare it for the report and refresh the semantic layer within seconds and then start again?
I am aware MS have created a plugin for Teams to show these numbers in a dashboard of their own in the application, but our customer would like to know if it is possible to create this in Power BI using TimeXtender.
Kind regards,
Richard