Hello there, we’ve been experiencing intermittent slowness in the TimeXtender UI within the past few weeks. Even doing simple things like right clicking on a execution package to view the logs, trying to see the status of an ODX transfer job, etc. will sometimes cause the UI to feel like it’s just not responding (no lotus status UI) for 30 seconds to minutes.
This isn’t something that happens all the time and we haven't been able to nail down a root cause.
Our VM where the UI is running is rarely over 30% CPU usage and we usually have over 80% memory free. Same goes for the VM that the ODX is running on.
How do you even begin to troubleshoot this when the UI is slow to respond?
The TimeXtender UI is on version 220.127.116.11.
The TimeXtender ODX server is on version 20.10.37
Best answer by rory.smithView original