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Copy to instance not working - Unclear why

  • 11 April 2024
  • 7 replies
  • 67 views
J
Rank

Goodmorning Everyone,

 

I'm trying to copy the development to production right now but i'm not able to transfer the ODX because of the following error:
 

I filled in everything correctly but it doesn't work. What frustrates me that the GUI doesn't tell me what's wrong. I tried several thing (even getting rid of data source mappings that are unused) but nothing seems to help. There are no ODX <> MDW mappings that need resolving or any other errors. Only thing that i can think of that one source is giving errors on synchronize (the TimeXtender API to read Job Logs). 

Does anyone have any idea how to fix this?

 

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Best answer by Christian Hauggaard 12 April 2024, 11:30

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7 replies

J
Rank

This maybe helpful: Sometimes when i open the screen to transfer ODX to other environment all the mappings are missing configuration:
 

 

Thomas Lind
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Userlevel 6
Badge +5

Hi @JogchumSiR 

What version are your setup in?

J
Rank

Hi @Thomas Lind ,
We are on version 6536.1

Thomas Lind
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Userlevel 6
Badge +5

Hi @JogchumSiR 

I thought I remembered a bug about something like this, like what you saw in the image about missing configurations, but I could not find it mentioned in any of the newer releases.

If you resolve the Missing configuration part, to the extent that it seems to need it, does this message go away and allow you to do the transfer?

J
Rank

Hi @Thomas Lind,

The missing configuration part is not persistent. If i refresh the page and open the dialog again, the message is gone. Without me changing anything. 

J
Rank

@Thomas Lind do you have any idea how to fix this? Or should i put in a support ticket?

Christian Hauggaard
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Userlevel 6
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@JogchumSiR I have now responded to your support ticket

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