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Need help resetting MFA

  • July 7, 2026
  • 1 reply
  • 25 views

Hi, I no longer have Timextender in the Microsoft Authenticator application on my phone (after I switched phones), so I think I need to have the MFA for my account reset. Can someone please help me with this?

Best answer by Thomas Lind

Hi ​@Arni 

I have made a case in Zendesk. That is generally where these sort of issues should go.

I have also reset it, I just needed to know your email.

You can create a ticket by writing to support@timextender.com

1 reply

Thomas Lind
Community Manager
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  • Community Manager
  • Answer
  • July 8, 2026

Hi ​@Arni 

I have made a case in Zendesk. That is generally where these sort of issues should go.

I have also reset it, I just needed to know your email.

You can create a ticket by writing to support@timextender.com