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Question

TimeXtender portal unsuccesful login

  • February 9, 2026
  • 2 replies
  • 50 views

Hi all!

Since last week I have this problem where if I login on the TimeXtender portal, I get the following error message:
 

What's strange is that when I go back to the login screen and reset my password, it does work and I get access to the portal:

 

 

I've tried some obvious things, like trying a different browser, deleting cache and cookies, etc… Also removing and adding myself as a user (via a colleague) didn't seem to fix it.

 

Does anyone know what the issue could be?

 

Thanks!


Willem

2 replies

Thomas Lind
Community Manager
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  • Community Manager
  • February 10, 2026

Hi ​@Wloon 

I have made an Zendesk ticket for this. It will be easier to pass it on to the developers.


  • Author
  • Starter
  • February 10, 2026

@Thomas Lind Thanks!