IMPLEMENTED

Community - Product Feedback and Ideas - response rate

Forum|Forum|5 years ago
September 23, 2020
2 replies
20 views

raf.lemmens
Participant

I know this post is a little bit different of the conventional post on this forum.
But I am noticing a lot of posts with massive up-votes or a myriad of posts on the same topic indicating an urgent request from the community.

However it seems these posts are not getting any attention from TimeXtender for quite some time now..., yet posts with 0 or 1 vote are being answered...

Is it because you guys are planning on a massive engine overhaul or something else. Feedback on these topics would be appreciated.

A

Anonymous
Forum|Forum|5 years ago
September 23, 2020

Hi Raf

Just to prove that response time or attention has not changed I will answer you right away :)

It's part of my job to ensure that we are always working on something massive or something else. So, that is not the case.

But what you have noticed is probably just a slight delay caused by a change in procedure we are implementing. We are making this forum an active part of the dialog between customer/partners and our SSP's to capture and drive the dialogue in an more active manner.

So soon you will se more people from TimeXtender participating in the dialogue around the future directions of the product.

Regards,
Jan Bøllingtoft