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Cdata connector for Zendesk

  • August 14, 2020
  • 1 reply
  • 21 views
A
Visitor

Hi I am trying to connect to Zendesk using the Cdata connector.

I am getting the following error. Does anyone have this working.

 'Initiate OAuth' does not have a  'REFRESH' option it only has NONE and GETANDREFRESH

Details:

When using OAuth the 'Initiate OAuth' setting must be set to 'REFRESH'
Module: timeXtender
System.Exception
at TimeXtender.DataManager.DataSource_CData.CreateConnection()
at TimeXtender.DataManager.DataSource_CData.TestConnection()
at TimeXtender.DataManager.ConnectingThread.ExecuteConnectingThread(Object dummy)

When using OAuth the 'Initiate OAuth' setting must be set to 'REFRESH'
Module: timeXtender
TimeXtender.DataManager.ExceptionWrapperException
at TimeXtender.DataManager.ConnectingThread.HandleError()
at TimeXtender.DataManager.ConnectingThread.Execute(String title, Int32 progressSteps, List`1 actions)
at TimeXtender.DataManager.ConnectingThread.ExecuteFastAction(String title, Action action, IWin32Window parentForm, CancelBehaviors cancelBehavior, ErrorBehaviors errorBehavior, String callerName)
at TimeXtender.DataManager.AddDataSourceCDataCommand.Dialog_TestConnection(Object sender, EventArgs e)

Best answer by thagin

Hi Andrew,

I see what you mean. Even though there is a drop down with those two options, you can type directly in that field "Initiate OAuth". This can be misleading, but that should fix the issue. Please see screenshot below.

Best,

Taylor Hagin

 

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    thagin
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    • thagin
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    • 34 replies
    • Answer
    • August 17, 2020

    Hi Andrew,

    I see what you mean. Even though there is a drop down with those two options, you can type directly in that field "Initiate OAuth". This can be misleading, but that should fix the issue. Please see screenshot below.

    Best,

    Taylor Hagin

     

    Reply


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