Dear Sir,
When I open my TX Client (6698.1) I have an error when opening my ODX instance.
Even started from scratch a few times. New environment, new instance ODX and DWH.
Going back to my TX client, try to open my just new created ODX instance and then I have this message:
The expected instance id does not match the active instance id.…
We can not use TimeXtender in our FourPoints tenant to assit our clients, please help.
Error details:
Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)
Details:
Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)
Module: TimeXtender.ODX.Engine
TimeXtender.ODX.Engine.ODXFaultException
at TimeXtender.ODX.Engine.ODXEngine.SendServiceRequesteC](WcfServerSettings serverSettings, Action`2 action)
at TimeXtender.ODX.Engine.ODXEngine.CanConnectToServices(WcfServerSettings serverSettings, Boolean testAllServices)
at TimeXtender.DataManager.OpenODXInstanceCommand.<>c__DisplayClass6_0.<Connect>b__0()
at TimeXtender.DataManager.ConnectingThread.ExecuteConnectingThread(Object dummy)
Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)
Module: timeXtender
TXModelInterface.ExceptionWrapperException
at TimeXtender.DataManager.ConnectingThread.HandleError()
at TimeXtender.DataManager.ConnectingThread.Execute(String title, Int32 progressSteps, List`1 actions)
at TimeXtender.DataManager.OpenODXInstanceCommand.Connect()
at TimeXtender.DataManager.OpenODXInstanceCommand.Execute()
Time: 2024-07-31 08:44:14
UTC: 2024-07-31 06:44:14
Title: ODXY - TimeXtender
Application: 6698.1
User: Administrator
Domain: TX
Login user: Arthur van Rijn (avanrijn@fourpoints.nl)
OS: Microsoft Windows Server 2022 Standard Evaluation
OS version: Microsoft Windows NT 6.2.9200.0
Machine name: WIN-1DIMBAJ2EE1
CPU count: 8
Build: 64 bit