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The expected ODX instance id does not match the active ODX instance id....


avanrijn
Contributor
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Dear Sir,

When I open my TX Client (6698.1) I have an error when opening my ODX instance.
Even started from scratch a few times. New environment, new instance ODX and DWH.
Going back to my TX client, try to open my just new created ODX instance and then I have this message:

 The expected instance id does not match the active instance id.…

We can not use TimeXtender in our FourPoints tenant to assit our clients, please help.

Error details:

Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)

Details:

Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)

Module: TimeXtender.ODX.Engine

TimeXtender.ODX.Engine.ODXFaultException

   at TimeXtender.ODX.Engine.ODXEngine.SendServiceRequest[C](WcfServerSettings serverSettings, Action`2 action)

   at TimeXtender.ODX.Engine.ODXEngine.CanConnectToServices(WcfServerSettings serverSettings, Boolean testAllServices)

   at TimeXtender.DataManager.OpenODXInstanceCommand.<>c__DisplayClass6_0.<Connect>b__0()

   at TimeXtender.DataManager.ConnectingThread.ExecuteConnectingThread(Object dummy)

Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)

Module: timeXtender

TXModelInterface.ExceptionWrapperException

   at TimeXtender.DataManager.ConnectingThread.HandleError()

   at TimeXtender.DataManager.ConnectingThread.Execute(String title, Int32 progressSteps, List`1 actions)

   at TimeXtender.DataManager.OpenODXInstanceCommand.Connect()

   at TimeXtender.DataManager.OpenODXInstanceCommand.Execute()

Time: 2024-07-31 08:44:14

UTC: 2024-07-31 06:44:14

Title: ODXY - TimeXtender

Application: 6698.1

User: Administrator

Domain: TX


Login user: Arthur van Rijn (avanrijn@fourpoints.nl)
OS: Microsoft Windows Server 2022 Standard Evaluation
OS version: Microsoft Windows NT 6.2.9200.0
Machine name: WIN-1DIMBAJ2EE1
CPU count: 8
Build: 64 bit

Best answer by Christian Hauggaard

Hi @avanrijn 

Can you please run through the TimeXtender ODX server configuration tool and select the ODX instance ODXY? Then restart TimeXtender and try to open the instance ODXY

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2 replies

Christian Hauggaard
Community Manager
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Hi @avanrijn 

Can you please run through the TimeXtender ODX server configuration tool and select the ODX instance ODXY? Then restart TimeXtender and try to open the instance ODXY


avanrijn
Contributor
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  • Author
  • Contributor
  • 36 replies
  • July 31, 2024

Hi Christian,

It worked !

Thank you very much.

 

Regards,

Arthur


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