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Unable to setup ODX notification

  • March 17, 2023
  • 2 replies
  • 65 views

I'm trying to setup ODX critical error notification. I've used the same settings as the regular TX notifications, but the test email never arrives. I do notice that in the ODX I do not have the option to enable SSL/TLS, which is needed. I'm using smtp.office365.com.

Best answer by Christian Hauggaard

Hi @gerrit.deglee 

Have you reviewed and followed the steps in the below article?

https://legacysupport.timextender.com/hc/en-us/articles/360051847771-Notifications-on-Critical-Errors

2 replies

Christian Hauggaard
Community Manager
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Hi @gerrit.deglee 

Have you reviewed and followed the steps in the below article?

https://legacysupport.timextender.com/hc/en-us/articles/360051847771-Notifications-on-Critical-Errors


  • Author
  • Explorer
  • 7 replies
  • March 20, 2023

I see I may need to update my ODX to a newer version. I'll try that first. Thanks.