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Job stuck with state Waiting

  • 6 July 2024
  • 6 replies
  • 72 views

how is it possible to have the job stuck with status “waiting”, and if I try to manually run the job, I get the error “job is already queued“
i’m running TX version 6675


 

 

6 replies

Userlevel 6
Badge +5

Hi @gislihei I have created a support ticket for this

Userlevel 6
Badge +5

Hi @gislihei can you please try restarting the execution service, the ODX service and the TX application and try again? The product team have released a related portal hot fix

Userlevel 3
Badge +1

Hi @Christian Hauggaard,

EDIT: updating to 6691.1 seemed to solve the issue, but maybe just as a result of the upgrade process. 

I am experiencing the same or a similar issue with jobs that do not want to start:

Interestingly, I also have a job with a blank ‘State’ and an execution status of ‘Running’. There are currently no tasks in the ODX execution queue/log and no execution packages running in the effected instances. 

I tried restarting the execution service and ODX Server service, and running the configurator again for both, but the statuses remain unchanged. 

Kind regards,

Andrew

Userlevel 3
Badge +2

Hi,


Any update related on this topic? I am experiencing the same in my DWH where I schedule/ execute jobs with the Exmon Orchestrator.

 

Below an example for “Waiting” status for already 2 hours.

Updated TimeXtender to the latest version 6698.1, rebooted the services and server but did not fixed this issue for me.

Kind regards,

Devin

Userlevel 3
Badge +1

Hi Devin, 

I haven't encountered the issues in 6698.1 anymore. Did you run the execution server configurator again? 

Kind regards,
Andrew

Userlevel 3
Badge +2

Hi Andrew,

I did, but after I did it once again it is working now :)

Strange but happy that it works now, will check this the upcoming time.

Regards,

Devin

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