Hi all,
I have a customer that has to deal with an unreliable source system. During transfering specific query tables, it sometimes fails. As there is no retry option on this level, at least we can do right now is to inform the customer that things went wrong.
![](https://uploads-eu-west-1.insided.com/timextender-en/attachment/0dedba81-dc35-452e-b0d3-10d319d8f198.png)
Unfortunately the TimeXtender API does not tell us there is anything wrong with this run. The “State” is 2, and all the child “JobExecutionLogs” child entries below the job itself all have the “Severity” value of 0.
Does someone recognize this situation? Anything we can do differently to inform the customer?