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Access to path AuthenticationSettings.txt denied

  • July 2, 2024
  • 5 replies
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Roy V
Problem Solver
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I did the upgrade to 6675.

I can login to the new version but my colleagues get the error below.
We are all admins on the vm’s.
 

 

Best answer by Roy V

I gave all users of the vm full control over the AuthenticationSettings file , that solved the issue.

5 replies

Roy V
Problem Solver
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  • Author
  • Problem Solver
  • July 2, 2024

work around is starting timextender with run as administrator but it is strange that that should be necessary
 

 


Christian Hauggaard
Community Manager
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@Roy V can you please check that the users have access to the following folder?

 Also please ask the users if they are able to open the .txt file specified in the error message


Roy V
Problem Solver
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  • Problem Solver
  • July 2, 2024

yes they can 
if I delete the authenticationsettings file and a colleague logs in then they create the file  and then I get the error message
 

 Somehow it locks the execution of TimeXtender to the user who first opens it and who creates that AuthenticationSettings file.
In the previous version this file doesnot exist.


Roy V
Problem Solver
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  • Author
  • Problem Solver
  • Answer
  • July 2, 2024

I gave all users of the vm full control over the AuthenticationSettings file , that solved the issue.


Roy V
Problem Solver
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  • Author
  • Problem Solver
  • July 2, 2024

Thanks for pointing in the right direction Christian 👍