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TimeXtender Server Can't Start After Upgrade

  • December 15, 2021
  • 3 replies
  • 143 views
C
Starter

I just upgraded from Discovery Hub 20.1.6.64 to TimeXtender 20.10.26.64and upgraded the repository. Everything works well with the deploy and execute, but when I try to restart the service, I get an error in the event log.

Service cannot be started. System.Data.SqlClient.SqlException (0x80131904): A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40

Could someone please assist?

Best answer by JTreadwell

Hi Chuck,

Please follow the instructions to assign the service account to the correct project repository:

Multiple Environments

Of course be sure you reconfigure the service “log-on as” to the proper service account as well.

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    3 replies

    JTreadwell
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    • JTreadwell
    • Employee
    • 179 replies
    • Answer
    • December 15, 2021

    Hi Chuck,

    Please follow the instructions to assign the service account to the correct project repository:

    Multiple Environments

    Of course be sure you reconfigure the service “log-on as” to the proper service account as well.

    -Joseph Treadwell
    C
    Starter
    • cwatkins
    • Author
    • Starter
    • 2 replies
    • December 16, 2021

    Hi Joseph,

    That was what I needed to resolve the issue. Everything appears to now be working correctly.

    Thanks,

    Chuck

    JTreadwell
    Employee
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    • JTreadwell
    • Employee
    • 179 replies
    • December 16, 2021

    Thanks for letting us know Chuck! Glad we were able to help. 

    -Joseph Treadwell

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