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Connecting to Salesforce with TimeXtender SAAS

  • 1 July 2024
  • 4 replies
  • 43 views

Does anyone have any experience with or a tutorial for extracting Salesforce data with TX SAAS? I'm trying to connect to Salesforce, getting a succesful connection message but when I synchronize the datasource, the sync task is successful but no table is shown:

 

4 replies

Userlevel 6
Badge +5

Hi @wouter.goslinga 

Which Salesforce provider are you using? Are you using the one marked below i.e. Salesforce 2023 (23.0.8771)? 

Which authentication method are you using?

Userlevel 2
Badge +2

Hi @Christian Hauggaard 

Provider is Salesforce (no suffix) v23.0.8771.0:

Auth:

I'm using the ‘User Credentials and a Security Token’ part on the CDATA web page which has been checked with the Salesforce dept. that has provided me with url, token, user, password.

Userlevel 6
Badge +5

Hi @wouter.goslinga thanks for confirming, I have opened a support ticket for this

Userlevel 6
Badge +5

As discussed in the support ticket, the error was resolved by unchecking the 'Use Reports' checkbox

Response from Cdata:

“It seems the Salesforce API is throwing an exception when the driver is attempting to query the Report object, and this is likely because the user that is authenticating doesn't have API access to this object. They can either check their permissions and see if there is an issue there, or if they don't actually need the reports to be exposed by the driver, they can set the IncludeReports property to false, and we won't attempt to query them:
CData ADO.NET Provider for Salesforce - IncludeReports

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