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Error 1064: An exception occurred in the service when handling the control request.

  • January 18, 2023
  • 6 replies
  • 122 views

Jan Willem Kuper
Starter
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The services of 6117.1 worked fine, but after upgrading to 6143.1, I'm not able to start the TimeXtender Execution service. Receive the error:

Windows could not start the TimeXtender Execution 6143.1 service on Local Computer
Error 1064: An execption occured in the service when handling the control request.

In the Event log not more info then the error above.


Anyone an idea what is causing this and how to solve this?

Best answer by Christian Hauggaard

The issue was solved by running the TimeXtender Execution Server Configuration and then starting the service. In other words, this Execution Server has to be configured before starting the service.

 

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6 replies

Christian Hauggaard
Community Manager
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Hi Jan

Have you stopped and disabled the TimeXtender services for the previous versions?

 

 


Jan Willem Kuper
Starter
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Hi Christian,

I did this.


Christian Hauggaard
Community Manager
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Which account are you using to run the service? A specific user or the local system account?

 


Jan Willem Kuper
Starter
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Specific account. Same account that was used for 6117.1
Password is correct. Tried it with another password and then I get another error message


Christian Hauggaard
Community Manager
Forum|alt.badge.img+5

The issue was solved by running the TimeXtender Execution Server Configuration and then starting the service. In other words, this Execution Server has to be configured before starting the service.

 


Jan Willem Kuper
Starter
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After running the TimeXtender Execution Server Configuration I deployed in the MDW (Data area DSA) a table and received the following error:

Service request failed: The environment has one or more pending upgrades. Please upgrade to the latest version (ODX.Model.Exceptions.EnvironmentUpgradeRequiredException)

 

Details:

 

Service request failed: The environment has one or more pending upgrades. Please upgrade to the latest version (ODX.Model.Exceptions.EnvironmentUpgradeRequiredException)
Module: TimeXtender.ODX.Engine
TimeXtender.ODX.Engine.ODXFaultException
   at TimeXtender.ODX.Engine.ODXEngine.SendServiceRequest[C,T](WcfServerSettings serverSettings, Func`3 func)
   at TimeXtender.DataManager.StepTransferExecute.DoDataWarehouse(IStepSetup stepSetup, List`1 mergeODXTransferInfromation, VariableResolveObject dynamicResolveObject)
   at TimeXtender.DataManager.StepTransferExecute.DoAbstractStep(IStepSetup stepSetup)
 

 


This is solved by opening the ODX and upgrade it.


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