Issues that can arise when executing TimeXtender Data Integration tasks and execution packages in TimeXtender Orchestration:
- TimeXtender Ingest/Execution Service is not running
- Server running TimeXtender Ingest/Execution service firewall issue
- TimeXtender Ingest/Execution service settings
TimeXtender Ingest/Execution Service is not running
Error: TimeXtender Orchestration is still waiting for task to start execution...
For TimeXtender Orchestration to be able to execute the TDI packages, the services need to be running.
To resolve this issue:
- Connect to the server running the TDI ingest/execution service
- Go to Start > Services
- Find TimeXtender Ingest/Execution Service and make sure it is running
Note: TDI services can be installed on multiple servers. Make sure to check the server that is connected to the TDI Instance of the task/package that is failing.
Server running TimeXtender Ingest/Execution service firewall issue
This error will make it appear as if the TimeXtender Ingest/Execution Service is not running. To resolve this issue, ensure the firewall is configured as per Configure your firewall - Service bus
TimeXtender Ingest/Execution service settings
Sometimes your services contain incorrect settings.
To resolve this issue, follow these steps:
- Connect to the server running the TDI ingest/execution service
- Run the ingest/execution service configuration
- Finish the wizard
- Try restarting the ingest/execution service
