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Error loading project - Item with same key has already been added


Hi,

I get this error while loading the latest version of a project.

I also tried to load an ealier version of the project, but was not allowed to save it as the latest - getting the same error.

What should I do?

 

- Gabrielle

Best answer by daniel

Dear @businessintelligence ,

It looks like the project repository might have an issue.

I would suggest to send an email to support and see if they can assist you.
Support@timextender.com
If it is an issue with the repository, you are in ‘luck'. Usually the support team is very quick with solveing the issue.

= Daniel

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6 replies

daniel
TimeXtender Xpert
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  • TimeXtender Xpert
  • 188 replies
  • Answer
  • August 24, 2023

Dear @businessintelligence ,

It looks like the project repository might have an issue.

I would suggest to send an email to support and see if they can assist you.
Support@timextender.com
If it is an issue with the repository, you are in ‘luck'. Usually the support team is very quick with solveing the issue.

= Daniel


Christian Hauggaard
Community Manager
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Hi @businessintelligence I have opened a support ticket for this


Thank you :)


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  • Starter
  • 4 replies
  • August 21, 2024

Hello, was there any solution to this? I have the same error. 


rory.smith
TimeXtender Xpert
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  • TimeXtender Xpert
  • 649 replies
  • August 22, 2024

Hi @Leo Rogeman ,

for these kind of issues you should open a support ticket - in my experience they are always resolved.


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  • Starter
  • 4 replies
  • August 27, 2024

I got help from the support team - the solution was to run this script (but please keep in mind that it might be specific for my case! ). But you can probably use it to troubleshoot if you have different values than below. 

 

UPDATE [dbo].[Guards] SET [ValidTo] = 754 WHERE [GuardId] IN ('FAB6019D-E709-4127-8747-51F6F8392CE0','065D6CBE-72B3-41E3-9BAC-89EC687D86E1') AND [ValidFrom] = 752 AND [ValidTo] = 99999999

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