Symptoms

Error while deploying or executing the data warehouse in TimeXtender after a server upgrade. Error Message received:

Resolution

To resolve the "Invalid Project Protection" error, follow these steps:

1. Export the Project:

• Open the project in TimeXtender.
• Use the "Export" option to export the project to an XML file.

2. Send the Project to Support:

• Send the exported XML file to support@timextender.com for them to remove the project protection.

3. Import the Unprotected Project:

• Once you receive the unprotected project XML from support, import it back into TimeXtender.
• Overwrite the current project with the unprotected version.

4. Activate TimeXtender with the Correct License Code:

• Ensure that TimeXtender is activated using the correct license code. The original license code should be used to unlock the project.

5. Deploy and Execute the Project:

• Redeploy and execute the entire project to ensure all changes are applied correctly.

Reference Ticket

32081