Symptoms
Error while deploying or executing the data warehouse in TimeXtender after a server upgrade. Error Message received:
Error: Invalid Project Protection.
Resolution
To resolve the "Invalid Project Protection" error, follow these steps:
-
Export the Project:
- Open the project in TimeXtender.
- Use the "Export" option to export the project to an XML file.
-
Send the Project to Support:
- Send the exported XML file to support@timextender.com for them to remove the project protection.
-
Import the Unprotected Project:
- Once you receive the unprotected project XML from support, import it back into TimeXtender.
- Overwrite the current project with the unprotected version.
-
Activate TimeXtender with the Correct License Code:
- Ensure that TimeXtender is activated using the correct license code. The original license code should be used to unlock the project.
-
Deploy and Execute the Project:
- Redeploy and execute the entire project to ensure all changes are applied correctly.
Reference Ticket
32081