Error: "Process maps not appearing in Turnkey" while managing process maps designed in the O&DQ client application

Symptoms:

Process maps designed in the O&DQ client application are not visible in the Turnkey environment.

Resolution:

1. Create a Workspace in Turnkey:

• Navigate to Turnkey and create a new workspace.

• Ensure this workspace is synced and shown as "system" in the Desktop Application.

2. Move Process Maps to the New System:

• Open the O&DQ client application.

• Select the process map you want to move.

• Move the selected process map to the newly created system in Turnkey.

3. Verify Process Map Appearance:

• Once the process map is moved, it should appear in Turnkey.

• Navigate to the 'Process Maps' tab in Turnkey to confirm the visibility of the process map.

Reference Ticket

32770

Reference Links

• Running a TDI execution in Turnkey

• Interacting with Process Maps in Turnkey

• Introduction to Process Maps in Turnkey