Process maps not visible in Turnkey

Symptoms

While accessing process maps in Turnkey, the process maps designed in the O&DQ client application are not visible.

Resolution

To ensure that process maps appear in Turnkey, follow these steps:

1. Create a Workspace in Turnkey:

• Access the Turnkey environment and create a new workspace.
• Make sure to choose a unique name (not the same as systems in the O&DQ client)

2. Move the process map in DG to the new workspace

• In the O&DQ client, Workspaces equal systems, so refresh the client to see the newly created workspace under systems.
• Move the desired process maps to the new system created in Turnkey.

4. Verify Appearance:

• Refresh the browser.
• The process maps should now appear in the Turnkey environment.

Reference Ticket

32770

Reference Links

Interacting with Process Maps in Turnkey

​