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Exmon login error

  • September 3, 2024
  • 2 replies
  • 49 views
T
Participant

Hi,

Are there some specific ports or something that needs to be open for Exmon to work? When I’m at home Exmon DG Desktop works just fine, but when I’m at work I get an error as you can see in the attached picture. What SQL server is the application trying to reach? We don’t have any local databases configured for Exmon since we only use it for job scheduling in our SAAS environment.

BR

Tomas Hertzman

 

Best answer by Christian Hauggaard

Based on the situation where you're able to access the Azure SQL Database from your home office but not from your company's office, it appears that specific network ports may be blocked by your company's firewall.
To ensure proper access to the Azure SQL Database, the following ports need to be open:

  1. TCP Port 1433: This is the primary port used by the SQL Server database engine for communication. It must be open for connecting to the Azure SQL Database.
  2. TCP Ports 11000–11999: These ports are also required for outbound connections related to Azure SQL Database. Ensuring that these ports are not blocked will help in maintaining a stable connection to the database.
  3. TCP Port 443: This port is essential for HTTPS traffic, including the authentication processes required by Azure SQL Database. Make sure this port is also open to avoid any issues with authentication.

For more information on Exmon IP addresses please see:

 

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2 replies

Christian Hauggaard
Community Manager
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Hi @thzman I have created a support ticket for this

Christian Hauggaard
Community Manager
Forum|alt.badge.img+5

Based on the situation where you're able to access the Azure SQL Database from your home office but not from your company's office, it appears that specific network ports may be blocked by your company's firewall.
To ensure proper access to the Azure SQL Database, the following ports need to be open:

  1. TCP Port 1433: This is the primary port used by the SQL Server database engine for communication. It must be open for connecting to the Azure SQL Database.
  2. TCP Ports 11000–11999: These ports are also required for outbound connections related to Azure SQL Database. Ensuring that these ports are not blocked will help in maintaining a stable connection to the database.
  3. TCP Port 443: This port is essential for HTTPS traffic, including the authentication processes required by Azure SQL Database. Make sure this port is also open to avoid any issues with authentication.

For more information on Exmon IP addresses please see:

 

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