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Overnight Jobs Not Run - Failing ODX Service

  • November 7, 2024
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Hi

We experienced for the second time a failure with our overnight TX jobs not running (first time was on 16 Sep) and on investigation we were not able to open up the ODX in TimeXtender (same issue as already logged here https://support.timextender.com/ingest-89/tx-freezes-when-opening-the-odx-2248)

Could not manually stop and restart the  [TimeXtender_Ingest_Service_6744.1] service, so had to manually kill the task from the CMD and rerun the [TimeXtender Ingest Service Configuration 6744.1] tool.

In the other post the conclusion seemed to be that this issue had now been resolved, but for us the issue has now occurred twice in the last 6 or so weeks.

Is this still a known issue?

TimeXtender Ingest 6744.1

TimeXtender Data Integration 6745.1

Best answer by Christian Hauggaard

Hi @Paul Bridge I have created a support ticket for this

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    Christian Hauggaard
    Community Manager
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    Hi @Paul Bridge I have created a support ticket for this

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