Hi

We experienced for the second time a failure with our overnight TX jobs not running (first time was on 16 Sep) and on investigation we were not able to open up the ODX in TimeXtender (same issue as already logged here https://support.timextender.com/ingest-89/tx-freezes-when-opening-the-odx-2248)

Could not manually stop and restart the  ÂTimeXtender_Ingest_Service_6744.1] service, so had to manually kill the task from the CMD and rerun the tTimeXtender Ingest Service Configuration 6744.1] tool.

In the other post the conclusion seemed to be that this issue had now been resolved, but for us the issue has now occurred twice in the last 6 or so weeks.

Is this still a known issue?

TimeXtender Ingest 6744.1

TimeXtender Data Integration 6745.1