TimeXtender Desktop Q&A

Dear Sir,When I open my TX Client (6698.1) I have an error when opening my ODX instance.Even started from scratch a few times. New environment, new instance ODX and DWH.Going back to my TX client, try to open my just new created ODX instance and then I have this message: The expected instance id does not match the active instance id.…We can not use TimeXtender in our FourPoints tenant to assit our clients, please help.Error details:Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd9 does not match the active instance id c1989d3e-4ed6-4f48-a8a4-4d880a2b257a (ODX.Model.Exceptions.ProjectIdException)Details:Service request failed: The expected instance id bd8b16fe-91e6-4142-bcdb-414d37613dd

HiFollowing an upgrade to the latest version of TimeXtender (6675.2) on one of our customers environments I have since had a problem where some of my scheduled jobs do not run at their scheduled times. When digging about I noticed in the event viewer the following;Rerunning the [TimeXtender Execution Server Configuration 6675.2] tool has since resolved this particular issue but I still have issues with the scheduled jobs.I have also deleted and recreated the problematic jobs but this did not resolve the issue.Running the jobs manually work fine.Please advise on next steps

 Ik have one job running and then started a second job manually.However for some reason the second jobs keep waiting.The both run on the same execution server but why does not it start a second job. Is there a setting which prevents the second job from starting or happens this only if you start multiple jobs manually?  

Hi,I have a postgresql cd connector which works well with SSL set to false, we activated a self signed SSL certificate on the database server side, but connecting with tx setting ssl to true is not workingthe owner of the database mentioned i should accept the certificate but from TX there is no prompt to accept the SSL certificate, how do I need to proceed? Do we need to install anything on our end (tx server), it should not as it is a self signed certificate. Thanks your help!Linda Monincx

Dear Sir,We are migrating TimeXtender to the latest and the greatest Our client is using the old school Business Units for there ODX Data Sources.Development data sources are different then Production data sources.So our client wants to have the same ODX setup in their new version of TimeXtender (6675.2).So I need to setup 2 ODX servers for this right ? One for DEV and one for PROD.If that is true, I need two Window servers to install two ODX servers. One for DEV and one for PROD.Question:Or can I install/run two ODX servers on just one Window server ?Client is going to use TimeXtender ODX Server 6675.2Hope this makes any sense. Regards,Arthur

Dear Sir,Our client is trying to promote/release their DataWareHouse from DEV to PROD.They are using the Environments page (https://app.timextender.com/data-estate/environments) in the Portal and after a minute or so this Error pops up:“failed with the error 'SQL errored whilst updating target tables”See Word attachment for screenshot details.Client is using TimeXtender version 6675.2Their is no detailed information for this error, so can you please give us a hint where to look for, to solve this.  We double checked all database connectivity for DWH and ODX.No luck so far.Please assist. Regards,Arthur

Hello,We recently updated our TX and ODX to version 6675.2. Things were working fine until yesterday. Now whenever we open the ODX inside TX, the whole program freezes (image 1). It does not seem to be related to our VM. I have tried giving myself and the ODX service account more permissions on the C:\ProgramData\TimeXtender (sub)folders but that did not help.The only fix so far seems to be restarting the TimeXtender_ODX_Service_6675.2 in Windows Services. This is also not always without issue (image 2).   

After upgrading to TimeXtender 6675.1, we are experiencing some errors when executing custom table inserts. The error message is ‘The given ColumnMapping does not match up with any column in the source or destination’.As it turns out, we have a few CTI's where the target column name was spelled with a capital letter when in fact the column name was with a lowercase or vice versa. This was never a problem but we had to correct this in the newest 6675 version. Has there been a change in where the CTI's target columns are now case sensitive?

We have 30 companies with each their own BC installation. So right now we have 30 data source connection. I created one data source connection with all the table and fields that we need. After that i cloned that one. I created all the mapping sets, so for now i have the right setup for all the companies. But now comes the problem. What if i want to added a new table and columns to all the companies. Do i need to do that on all the 30 companies? When i want to clone them again i get the message that the name already exists. Is there any way to do this easily without having to delete everything again and clone each time.

I want to join 7 tables and fetch columns from these tables and make a different table from it, so is it possible in Timextender without creating a custom view?

I am currently testing RLS using a powerbi premium endpoint with the TX 6675.2 version. Normally we use dynamic RLS, but since this did not work, for now i tried a manual setup:  I have added my user to a created Role Then i have set the security setup and the endpoint to the Role i created.The outcome in PowerBi Desktop when i connect to the PowerBI premium endpoint in the onelake datahun is that i don't see anything. No data at all. I would have expected that i would see the data for Bejo Andes Ltda.Is this the correct setup for RLS in a PowerBI endpoint or am i missing something?

I’m in version 6590.1I manually started a job. However when I look in the execution log from that job I don’t see an active running job.If I look at the executions then I can see in that log that an execution is runnning.What do I need to do to be able to see the current running job or is it a bug that running jobs are not visible? (then the status ‘Running’  which you can toggle does not make much sense in the ‘view execution log’  window).greetings, Roy

Because of another unrelated issue, I have discovered that the service account does not have acces to a certain folder where my source files are in. However, if I go to edit data source → Test Connection. It says it is connected successfully. If I go to the query tool to check my source, I get an error. Acces denied. And if run the sync/transfer tasks, I get a warning saying:The view [CSV].[AggregatedFiles] has no columns.The view is ignored And if I run this source in a job, from an Execution. I get no error/warning at all. How is this supposed to work?  

Hi,I activated Trace to text file.I get logging in the file when deploying and executing objects manually. But nothing when running Jobs.Is it possible to use Tracing when running jobs. If so, what have I missed.BRAnders

Does anyone have any experience with or a tutorial for extracting Salesforce data with TX SAAS? I'm trying to connect to Salesforce, getting a succesful connection message but when I synchronize the datasource, the sync task is successful but no table is shown: 

I am banging my head against the wall for this one for some while now. I would appriciate some help.Here is the RSD-file<api:script xmlns:api="http://apiscript.com/ns?v1" xmlns:xs="http://www.w3.org/2001/XMLSchema"> <!-- See Column Definitions to specify column behavior and use XPaths to extract column values from JSON. --> <api:info title="data" desc="Generated schema file." xmlns:other="http://apiscript.com/ns?v1"> <!-- You can modify the name, type, and column size here. --> <attr name="bildeLinke" xs:type="string" readonly="false" other:xPath="/json/data/bildeLinke" /> <attr name="bygning" xs:type="string" readonly="false" other:xPath="/json/data/bygning" /> <attr name="bygningsId" xs:type="string" readonly="false" other:xPath="/json/data/bygn

Hello,TimeXtender: 20.10.31.64ODX:  20.10.31We have a case where a customer has to move from SQL database to a OneLake Parquet as the data extraction from one of their systems. We need to find a way to get this data into TimeXtender.I could find that there is the possibility for one lake parquet connector, but it seems tied to the new version of TX as I can’t find that connector in our version of tx/odx. Is there any possibility for us to do it another way while on our version? Thank you,Victor 

Hi, I'm using the TimeXtender REST Data Source (5.0) in combination with dynamic values.The API endpoint needs a filter (Period) in order to work. As you can see in the last screenshot the dynamic value query refers to a table in TX.This table contains all the yearmonth combinations of 2023: 202301, 202302, 202303 etc. When the datasource is executed in Timextender desktop it only returns the following months: 202301, 202302, 202306, 202312.It seems like the filter does not recognize all the yearmonth combinations or skips most of the months. Has anyone had the same issue or experience with this configuration?In the screenshots you can see the curent pagination and para

Good morning Team,The database [ODX_COL_PROD] has 2.0 TB of data, and we need tu purge it.Can someone give or send me informacion/documentation about the purge data task.Thanks for your help.Ignacio 

I have a weird issue in my new TimeXtender project, where my tables in my dwh layer won't load data from the Business Unit. I have a very simple setup to start with. I have one business unit which loads a couple of tables, and the Bussines unit configured to store data on our “VMTXTD001” server in a database. The Datawarehouse uses the same database as the Bussiness Unit and should load from that Business Unit. But when I execute the DWH layer I get this message for all tables:  Start Time : 4/19/2023 4:14:08 PM End Time : 4/19/2023 4:14:10 PM on server: VMTXTD001-Execute Execution Package Default 'Failed'    Invalid object name 'VMTXTD001.dbo.DM_CRM_Replica_dbo__CustomAccount_DSA_dsa_test_T'.        Details:        SQL Server: 'vmtxtd001'    SQL Procedure: 'dsa.usp_CrDM_dsa_test_CRM_dbo__CustomAccount'    SQL Line Number: 12    SQL Error Number: 208        Invalid object name 'VMTXTD001.db

We are trying to follow the setup guidelines so that we can get to grips with TimeXtender leveraging Fabric. We are having issues at the very beginning in trying to assign our App Registration ID to the Fabric Workspace. It just wont show as an option in the list when trying to grant membership access to the Fabric Workspace. If we specifically type in the name of the App Registration ID then we get an error below the dialog indicating that we “can’t use invalid or duplicate emails”. We are obviously missing something, anyone have any ideas?

Hi,In version 20, we have a setup with two environments, a dev and a prod, that ingests data via a business unit. We are limiting the data ingested into dev by using the “Environment name” project variable together with a date filter, much like what is described here:https://legacysupport.timextender.com/hc/en-us/articles/360032668012-Creating-Dynamic-Data-Selection-Rules-using-Project-VariablesWhat is the equivalent of doing this in the latest version of TimeXtender? The client’s setup has one ODX and two DW instances (dev and prod). Their need is to limit the amount of data ingested into the Dev DW instance. Is this possible with the features available in version 6436.1?Best,Pontus Berglund

Hi all,I’m using the CData Connector for Parquet files and take files from a SFTP server. The files always contain the data from the last day (with some overlap).I made the following setup:Primary key Incremental Load with updates The first load is always ok, but then there is no new folder in the DataLake created? What I’m doing wrong?ThanksMichael

Hi community,I have this strange thing I cannot explain. I have a data connection that has been working properly for months. Since the beginning of May the transfer task results in a time out error, where after 1 hour the command time out is reached. I have tried everything to resolve this error; nothing is working. I tried with one really small table and 1 thread (of course setting the time out to a few minutes 😉); same error. The strange thing is; I have cloned this exact data connection and tested the transfer task running this exact similar table over 1 thread. This works without any problems. I have also added several other tables, also without any problems I fetch the rows of all tables within a few seconds. Does anybody have ANY idea what might cause this extremely weird behaviour? 

Hello,My transaction journal tables unfortunately don't have a useful update/modified datetime column, only a posting date or similar. I'm looking to incrementally load these tables, since they are my biggest tables. I can do this partially based on the Posting Date column which won't change after creation, however I have some columns, e.g. BalanceDue which will mutate once an Invoice has been (partially) paid. Hence, I also can't use an offset incremental loading rule for posting date, since I won't catch these changes.Anyone got an idea to still minimize loading times on these tables?